Refund Policy
SHIPPING POLICY
We at Grupo Caracol Hospitality are committed to providing our customers with high-quality products and services. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Simply contact our customer service team within 14 days of receiving your order to initiate the return process. Once we receive your returned item, we will issue a refund to your original method of payment.
Please note that some restrictions may apply, and certain products may not be eligible for return or refund. For more information, please refer to our terms and conditions or contact our customer service team.
REFUND POLICY
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